Control Your Reputation and Get Reviews

Monitor and manage all aspects of your online reputation, including listings, reviews, mentions, and more.

90% of customers say buying decisions are influenced by online reviews.

Your reputation is what you say about yourself and what others say about you. Every day, customers are talking about your business on websites like Yelp, TripAdvisor, Google Maps, Facebook, blogs, and elsewhere, and this chatter has a direct impact on your revenue. It’s time you join the conversation.

Reputation Management gives you control over your online presence by helping you correct online listings, respond to reviews, benchmark yourself against competitors, and more.

Respond To Reviews

Gather online reviews with Review Generation! Reviews are critical for online success, but generating and managing them is hard work. Solicit feedback from customers, both online and in-store, control which reviews go public and which stay private, and spread positive reviews throughout social media.

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MONITOR REVIEWS

Receive an alert the moment a review is submitted on all of the most popular review sites.

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GENERATE REVIEWS

Easily gather new reviews from delighted customers, and ensure that negative reviews stay private.

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MONITOR WEB PRESENCE

View the accuracy of your business listing data across the web on all of the major directories and citations.

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SIMPLE SOCIAL MEDIA

Save time by using one platform to monitor and analyze your social media efficacy.

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COMPETITION INSIGHTS

Monitor what your competition is doing online, and build strategies to gain more customers in your area.

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ADVANCED LISTENING

Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.

Weekly Reputation Executive Reports

Get the high-level view on all aspects of your online reputation through weekly or monthly executive reports.

Pricing Plans

Reputation Dashboard

$ 29

Per Month
  • Review Response
  • Review Solicitation
  • Reputation Dashboard
  • Weekly Email Reports
GET STARTED

Reputation Pro

$ 129

Per Month
  • Review Response We Respond For You!
  • Review Solicitation We Get You Reviews!
  • Reputation Dashboard
  • Weekly Email Reports
GET STARTED

Frequently Asked Questions

What is presence management, and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites, and social networks is crucial.

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. 72% of consumers say they trust online reviews as much as personal referrals. Whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

Why is review generation important?

Local search is driven by online reviews, and so is revenue. On average, customer ratings are proven to increase sales by 18%, and 90% of people claim positive reviews influence their purchasing decisions. Smart business owners are getting serious about soliciting feedback, but generating reviews is hard work. It’s a hassle reaching out to customers, not to mention directing them to review sites, tracking conversations, and sharing recommendations on social media. Business owners need a solution that does the heavy lifting for them.